Charlotte Cox
Practice Administrator & Receptionist
Charlotte is the practice administrator at Lamorna House and has been part of the team since joining the practice in 2005. She really enjoys meeting and greeting our clients and trying to make their visit to us as pleasant as possible. Outside of work charlotte enjoys walking her Sprollie called Vinny.
Hayley Ellis
Receptionist
Hayley is one of the first faces you will see when you come in to the practice. As a receptionist, her main duties are to meet and greet clients, deal with phone enquiries, book appointments, take payments and process repeat prescriptions. Hayley has four dogs, Maisie, Mitzie, Coco and Milo and horse called Bracken. Outside of work she enjoys dressage with her horse and spending time with her family.
Carole Brown DipAVN(Surgical) RVN HonAssoc RCVS
Practice Manager
Having worked in practice for over 32 years Carole can honestly say she loves her job! She qualified as an RVN in 1987 and acted as head veterinary nurse for over 25 years. She then moved into veterinary practice management in 2008. In addition to practice life Carole has also been involved in various professional roles including national president of BVNA, Chief Examiner of the RCVS VN examinations, RCVS trustee and author and co-editor of several veterinary nursing textbooks.
In her spare time she enjoys all things country. Living on a dairy farm with her husband allows Carole to have several dogs – all of which have a job! She has her own working Pointers and they travel over the country competing in field trials throughout the year.
